Terms of Service

Effective date: 2026-03-18

These Terms of Service govern your use of SmoothStores and your purchase of products offered through this website. By placing an order, you agree to these terms.

1. Orders

When you place an order, you confirm that all details provided are accurate and complete. SmoothStores may contact you by phone to verify and confirm your order before dispatch.

2. Pricing and Payment

Product prices are shown in Nigerian Naira (NGN). Unless otherwise stated, payment is made on delivery. Promotional pricing and bundle offers may change without prior notice.

3. Delivery

Delivery timelines vary by location. While we aim to deliver within the estimated timeframe, delays may occur due to logistics, weather, or other factors outside our control.

4. Cancellations

If you need to cancel an order, contact us as soon as possible. Orders already processed for dispatch may not be cancellable.

5. Returns and Refunds

Returns are accepted for products that arrive damaged, defective, or materially different from what was ordered. Return or replacement requests should be made within a reasonable time after delivery.

6. Product Information

We try to ensure all product descriptions, photos, and specifications are accurate. Minor differences in packaging or appearance may occur.

7. Acceptable Use

You agree not to misuse this website, attempt unauthorized access, or interfere with normal operation of the store and checkout systems.

8. Limitation of Liability

To the maximum extent permitted by law, SmoothStores is not liable for indirect or consequential losses arising from use of this site or product purchase delays outside our control.

9. Updates to These Terms

We may update these Terms of Service at any time. Updated terms become effective once posted on this page.